---Are your cameras working? Please, before anything else check to make sure all cameras are working properly and have video output to a standard monitor.

---Is the DigiVue harness attached to the pci card? The port that is to be used for the camera inputs is the same 25 pin port used for attaching a printer. Make sure the DigiVue harness is attached to the pci card and not the printer port.

---Does your video card meet the minimum requirements? DigiVue will work with an 8 meg or better video card. We do however recommend using a 32 meg or better AGP video card for maximum quality video.

---Is the DigiVue card next to the video card? We recommend at least one slot between AGP video card and DigiVue board.

---Does your system meet the minimum requirements? DigiVue will work on a system that is at least a Pentium II 266 mHz. Again these are minimum requirements. You will find the better the system, the better DigiVue will perform. We recommend at least a Pentium III 550 mHz, 128 meg RAM, and a 32 meg video card.

---Are you using the correct software? Each unit comes complete with 2 versions of software on the CD, DigiVue and Digiclient. Digiclient is used ONLY for remote viewing via the internet or LAN/WAN. Make sure that you only install the DigiVue software in the computer with the cameras.

---Are there any conflicts in your device manager? When DigiVue is installed properly the drivers will be found listed under "sound and video game controllers". There should be 2 of them (DigiVue audio and DigiVue video) listed by platform (OS). All drivers are provided on the CD. If DigiVue is installed incorrectly Windows may see it as a pci device, multimedia device or other device. If this occurs, you can easily fix it.

A: First, you need to find out which "drivers" you will need. Please refer to your "Getting Started" manual that came in the box with your DigiVue.

B: Highlight the conflict and Click the "Properties" tab. Now click on the "Driver" tab. Next click on the "Update driver" tab and follow the "Gettiing Started" instructions from #5 on. (If you don't have a "Getting Started" manual you may download these instructions from our website: Http://www.digivuecctv.com/support

---If at this point you still don't have video on any channels, please try a different pci slot. The slot that the card is in may work, but not for our card. Try the slot below or the slot above.

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